This unit describes the skills and knowledge required to undertake a range of online transactions, including banking, and buying and selling products and services.
It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of conducting online transactions to provide technical advice and support to a team.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Information and Communications Technology – IT Use
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Unit Mapping Information
Supersedes BSBITU305A Conduct online transactions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the information and communications technology – IT use field of work and include access to:
- office equipment and resources
- relevant software applications
- organisational policies and procedures.
Assessors must satisfy NVR/AQTF assessor requirements.