Application
This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation. It involves using manual and electronic diaries, schedules and other appointment systems.
The unit applies to those employed in a range of work environments who provide administrative support to teams and individuals.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Business Competence – Business Operations
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
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Skill |
Description |
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Numeracy |
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Oral communication |
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Reading |
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Writing |
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Enterprise and initiative |
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Planning and organising |
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Unit Mapping Information
No equivalent unit. Supersedes but is not equivalent to BSBADM307 Organise schedules.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
- range of diaries, planners and calendars to record and schedule appointments, including digital resources.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.