Engage in workplace communication

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This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry.

This unit applies to a wide range of workers, but has a specific focus on the communication skills required for workers with limited responsibility for others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Cross Sector Skill

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.



Navigate the world of work

  • Understands nature and purpose of own role and associated responsibilities and how it contributes to organisational goals and outcomes

Get the work done

  • Uses problem-solving skills to identify and analyse issues or barriers, consider options and develop responses and opportunities for improvement
  • Uses digital technology to find, record or communicate basic information

Unit Mapping Information

No equivalent unit. New unit.

Assessment Conditions

Mandatory conditions for assessment include:

  • A safe working or simulated environment

Assessors of this unit must satisfy the assessor requirements in applicable vocational education and training legislation, frameworks and/or standards.

Engage in workplace communication

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