BSBTraining Package

Business Services

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BSBADM307

Organise schedules

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! This unit has been superseded by BSBOPS303

BSBCMM301

Process customer complaints

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! This unit has been superseded by BSBOPS305

BSBCRT311

Apply critical thinking skills in a team environment

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BSBCUS301

Deliver and monitor a service to customers

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! This unit has been superseded by BSBOPS304

BSBDIV301

Work effectively with diversity

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! This unit has been superseded by BSBTWK301

BSBFIA303

Process accounts payable and receivable

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BSBFIN301

Process financial transactions

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BSBFIN302

Maintain financial records

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BSBINM301

Organise workplace information

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BSBITU305

Conduct online transactions

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! This unit has been superseded by BSBITU315

BSBITU306

Design and produce business documents

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! This unit has been superseded by BSBTEC301

BSBITU307

Develop keyboarding speed and accuracy

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BSBITU312

Create electronic presentations

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! This unit has been superseded by BSBTEC303

BSBITU313

Design and produce digital text documents

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! This unit has been superseded by BSBTEC301

BSBITU314

Design and produce spreadsheets

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! This unit has been superseded by BSBTEC302

BSBITU315

Purchase goods and services online

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BSBLDR301

Support effective workplace relationships

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BSBOPS303

Organise schedules

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BSBOPS304

Deliver and monitor a service to customers

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BSBOPS305

Process customer complaints

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BSBPEF201

Support personal wellbeing in the workplace

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BSBPEF301

Organise personal work priorities

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BSBSUS211

Participate in sustainable work practices

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BSBTEC301

Design and produce business documents

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BSBTEC302

Design and produce spreadsheets

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BSBTEC303

Create electronic presentations

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BSBTWK301

Use inclusive work practices

Release 1

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BSBTWK502

Manage team effectiveness

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BSBWHS201

Contribute to health and safety of self and others

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BSBWHS302

Apply knowledge of WHS legislation in the workplace

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BSBWHS311

Assist with maintaining workplace safety

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BSBWHS332X

Apply infection prevention and control procedures to own work activities

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BSBWOR301

Organise personal work priorities and development

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! This unit has been superseded by BSBPEF301

BSBWRT301

Write simple documents

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! This unit has been superseded by BSBWRT311

BSBWRT311

Write simple documents

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BSBXCM301

Engage in workplace communication

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SIRXOSM003

Use social media and online tools

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SIRXPDK001

Advise on products and services

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